Política de privacidad

Dan River Antiques

Privacy Policy
 

Dan River Antiques ("we," "us," "our") respects your privacy. This policy explains what personal information we collect on dannriver.com, how we use and protect it, who we share it with, and the rights you have.

Information We Collect
Provided by you: name, email address, shipping and billing address, order details, and your communications with us.

Payment information: processed securely by Shopify Payments, PayPal, or Stripe. We never store your full card number.

Collected automatically: IP address, browser and device information, pages visited, and cookies that keep your cart working and help us understand site usage.

How We Use Your Information
To process, fulfill, and deliver your orders
To send transactional emails (order confirmation, shipping/tracking, refund updates)
To provide customer support and respond to inquiries
To improve our store, products, and website experience
To send marketing emails only if you opt in — unsubscribe anytime
To detect and prevent fraud
To comply with legal, tax, and accounting obligations
Who We Share It With
Only as needed to operate the store: payment processors (Shopify Payments, PayPal, Stripe) to complete transactions; shipping carriers to deliver your order; service providers (hosting, email, analytics) that help us run the Site; and authorities where required by law.

We do not sell your personal information.
Cookies
Cookies keep your cart intact, remember preferences, and provide anonymous usage statistics. You can block or delete cookies in your browser settings; some Site features (like checkout) may not function without them.

Data Retention
We keep personal information only as long as needed to fulfill orders, provide support, meet legal and tax obligations, and resolve disputes — then we securely delete or anonymize it.

Data Security
We use SSL encryption and reasonable technical and organizational safeguards. No internet transmission is 100% secure, so we cannot guarantee absolute security, but we work to protect your information at every step.

Your Rights
Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. California residents have additional rights under the CCPA/CPRA — see our California Privacy Rights page. To exercise any right, email support@dannriver.com; we may need to verify your identity first.

Children's Privacy
The Site is intended for a general audience and not directed to children under 13. We do not knowingly collect personal information from children under 13; if you believe a child has provided us information, contact us and we will delete it.

Changes
We may update this policy as our practices or the law change. The current version, with its effective date, will always be posted here.

Privacy questions?

Email support@dannriver.com
Dan River Antiques · 530 Monroe St, Danville, VA 24541, United States